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What is Natural Life's Return/Exchange Policy?

Return Policy:. To begin your return or exchange, just go to www.naturallife.com/returns or go to the bottom of our website and click on the Returns and Exchanges link under the HELP section. Be sure to have your order number and e-mail associated wi

I processed my return request, but I haven't received my return label to my email. Can you resend it?

So sorry you didn't receive your return label! We've noticed that most of the time when this occurs, it's due to the email with the label ending up in the customer's spam/junk folder. We recommend that you check there to see if that is where the emai

Return/Exchange Tutorial

FAQ Time Stamps:. 00:00 - Entering Order Number and Email. 00:20 - Returning an Item. 00:40 - Exchanging an Item. 1:20 - Picking a Location for Drop Off. 1:25 - Selecting Store Credit or Refund. 1:42 - Submit Return.

Are my items Final Sale?

Any item that is Final Sale will be listed as such below the price for the item with the phrase "Final Sale" (see example below). In addition, the price of all items that are Final Sale end in $.97.

How do I return or exchange a gift?

To return or exchange a gift, go to our return portal and under "Returning a Gift?" at the bottom click on "Start a gift return." You must have your order number and shipping zip code from the order to start, which can be found on your packing slip.

Are my items available for exchange?

Natural Life offers one free exchange per item within 30 days of shipment on clothing items when exchanging for a new size. We do not offer exchanges on any non-apparel items or items that are marked FINAL SALE. To begin your exchange, just go to nat

How do I return or exchange some or all of my Natural Life order?

Return Policy:. To begin your return or exchange, just go to www.naturallife.com/returns or go to the bottom of our website and click on the Returns and Exchanges link under the HELP section. Once you have completed the questions on this link, the pr