Policies
What is Natural Life's Return/Exchange Policy?
Return Policy:. To begin your return or exchange, just go to www.naturallife.com/returns or go to the bottom of our website and click on the Returns and Exchanges link under the HELP section. Be sure to have your order number and e-mail associated wi
How do I return items from more than one order?
Our system does not allow items from multiple orders to be returned in a single package using one label. Our system only recognizes the return label for the return affiliated with that order number and is unable to recognize items from additional ord
I processed my return request, but I haven't received my return label to my email. Can you resend it?
So sorry you didn't receive your return label! We've noticed that most of the time when this occurs, it's due to the email with the label ending up in the customer's spam/junk folder. We recommend that you check there to see if that is where the emai
How do I return or exchange a gift?
To return or exchange a gift, please visit our return portal and click "Start a Gift Return" under the "Returning a Gift?" section at the bottom of the page. To get started, you'll need the order number and shipping ZIP code from the original order,
Can I exchange clothing items for a different size?
Yes! We offer one free size exchange on clothing items. To start your exchange, visit naturallife.com/returns. Once you complete the form, your return label and instructions will be emailed to you. Your new size will ship as soon as we receive your o
Are my items available for exchange?
We offer one free size exchange on clothing items. To start your exchange, visit naturallife.com/returns. Once you complete the form, your return label and instructions will be emailed to you. Your new size will ship as soon as we receive your origin
Return/Exchange Tutorial
Time Stamps:. 00:00 - Entering Order Number and Email. 00:11 - Returning an Item. 00:30 - Exchanging an Item. 00:55 - Return Method. 1:01 - Selecting Store Credit or Refund. 1:07 - Submit Return