Due to limitations with payment processing for orders placed through Instagram or Facebook, we are unable to accept exchanges on any order placed through Facebook or Instagram Shop. You will have to return the item you do not wish to keep and place a
Return Policy:. To begin your return or exchange, just go to www.naturallife.com/returns or go to the bottom of our website and click on the Returns and Exchanges link under the HELP section. Be sure to have your order number and e-mail associated wi
So sorry you didn't receive your return label! We've noticed that most of the time when this occurs, it's due to the email with the label ending up in the customer's spam/junk folder. We recommend that you check there to see if that is where the emai
FAQ Time Stamps:. 00:00 - Entering Order Number and Email. 00:20 - Returning an Item. 00:40 - Exchanging an Item. 1:20 - Picking a Location for Drop Off. 1:25 - Selecting Store Credit or Refund. 1:42 - Submit Return.
Any item that is Final Sale will be listed as such below the price for the item with the phrase "Final Sale" (see example below). In addition, the price of all items that are Final Sale end in $.97.
To return or exchange a gift, go to our return portal and under "Returning a Gift?" at the bottom click on "Start a gift return." You must have your order number and shipping zip code from the order to start, which can be found on your packing slip.
Natural Life offers one free exchange per item within 30 days of shipment on clothing items when exchanging for a new size. We do not offer exchanges on any non-apparel items or items that are marked FINAL SALE. To begin your exchange, just go to nat
Return Policy:. To begin your return or exchange, just go to www.naturallife.com/returns or go to the bottom of our website and click on the Returns and Exchanges link under the HELP section. Once you have completed the questions on this link, the pr