Order Questions
Am I able to cancel an order?
We totally understand — sometimes you realize right after placing an order that something needs to change!. If your order was just placed, you may be able to cancel it yourself within 30 minutes! Here's how:. 1. Go to your order confirmation page — y
Will I receive an order confirmation for my order?
Yes! You will receive an order confirmation email once your order is placed, which will include purchased items, order total and order number.
What is Natural Life’s order processing time?
We’re working hard to pack and ship your order as quickly as possible!. Once your order ships, you’ll receive an email with your tracking information, so you can follow its journey and receive delivery updates. While most packages arrive sooner, we d
What's the status of my order?
To check on the status of your order at any time, just click the link in your order confirmation and enter your email and order number! You can also login to your account at here. If you do not yet have an account/checked out as a guest, go ahead and
Can I add a gift message to my order?
We know so many of our customers love to send Natural Life as a gift!. To add a gift message, go to your shopping cart and click on the box that says "Check to add a gift message to your order." Enter the gift message in the box! Be sure to include w
How do I ship a gift to a different address?
We love sending our treasures to family and friends too! When checking out, you will be prompted to fill out the shipping information first. This will be the gift recipient's address:. Then scroll down to payments! From there, you will select your pa
How do I get a gift receipt?
You don’t need one! We know our customers love giving Natural Life treasures as gifts, so we never include pricing information in any of our packages. The default packing slip will work as a gift receipt!
Am I able to change the shipping address on my order?
We totally understand — it's easy to catch a little mistake after checking out! Once your order is placed, it immediately begins processing so we can get it to you as quickly as possible. Because of this, and due to different state tax laws and shipp
How can I order Natural Life products?
Order Online: The most convenient way to purchase Natural Life treasures is on www.naturallife.com. Just add the items to your bag and check out from there!Order on our Mobile App: Available for Apple and Android devices!Give us a call: If you prefer
What should I do if I purchased from an unauthorized site?
We’re not associated with any websites selling Natural Life products outside of naturallife.com. If you’ve purchased from an unauthorized website impersonating Natural Life, we would encourage you to reach out to your bank or financial institution to
Do you sell your products on Temu and other marketplaces or buy your products from them?
We love to make things we want in our own lives, and we’re so passionate about what we make! Each item is hand-designed and developed in our home office in Jacksonville Beach, FL. We have never and will never sell our treasures on third-party marketp