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Payment Questions

Does Natural Life have ShopPay Installments where I can buy now, pay later?

You can find more information about how Shop Pay Installments works here. If you have specific questions about your payment, you can access your Shop Pay Installments account here: https://shoppay.affirm.com/s/topic/0TO3t000000tPX3GAM/manage-your-acc

How do I enter my promo code at checkout?

Once you go to check out, you can enter your promo code by entering your code in the space to the right of the shipping address section where it states "Discount code or gift card" and then click on the "Apply" button. If you are using the Natural Li

Does Natural Life have Afterpay where I can buy now, pay later?

You can find more information about how Afterpay works on our website here: https://www.naturallife.com/pages/afterpay. If you have specific questions about your payment, you can access your Afterpay account here: https://www.afterpay.com/index and c

Is Natural Life legit?

Natural Life started about 27 years ago and was sold in gift shops like Hallmark, Francesca’s, The Paper Store and thousands of other small independent retailers across the country. As we started growing and learning more about our customers, we star

Why am I seeing a pending charge on my payment method? What is a preauthorization?

Since we do not charge for an order until it ships out, a preauthorization simply confirms that funds are available on your method of payment. If the order ships out within a week, the preauthorization charge is then captured and completed. If the sh

What is Natural Life’s pricing method?

The prices displayed on www.naturallife.com are quoted in U.S. Dollars and are valid and effective only in the United States. Prices may change at any time without notice and price adjustments will not be given.

What payment options do you accept?

All major credit cards are accepted: Visa, MasterCard, Discover and American Express. Items are charged to your credit card once the order ships. We also accept ShopPay, GooglePay, and ApplePay. We do not accept cash or check along with any credit ca

Does Natural Life charge tax?

Natural Life charges sales tax on all orders with a ship-to address that is subject to sales tax laws and fees.

Why am I seeing two charges from Natural Life?

What you are seeing is the preauthorization amount (not charged) from when your order was first placed. We preauthorize your card for the amount of the order, but you will not be fully charged until your order ships. Once your order has shipped, your

Does Natural Life offer price adjustments?

If you have purchased items that are now on sale or have had a reduction in retail price, we will gladly offer you a one-time price adjustment in the form of a store credit for the difference, if you are within 5 days of your order date. (Please note

Will I be charged for an item if it does not ship?

We do not currently offer backorders for our out of stock items. Should you want to be notified when an item is back in stock, please fill out our product availability form on the product page. Please note: In the event an item's availability changes