Why am I seeing a pending charge on my payment method? What is a preauthorization?Updated 13 days ago
Don’t worry — nothing has actually been charged yet!
We don’t charge your card until your order ships. What you’re seeing is a preauthorization: a temporary hold your bank places to confirm the funds are available. Your card is only charged once your treasures are on their way. If your order is cancelled, it will drop off on it's own.