Can I exchange clothing items for a different size?Updated a month ago
Yes! We offer one free size exchange on clothing items.
To start your exchange, visit naturallife.com/returns. Once you complete the form, your return label and instructions will be emailed to you. Your new size will ship as soon as we receive your original item — no refund will be issued for exchanges and the exchange will ship out at no cost to you.
Please note:
We only offer exchanges for clothing items for different sizes.
We’re unable to exchange non-apparel items, final sale items, or orders placed through Facebook or Instagram Shop.
Products sold as a set must be returned or exchanged as a set.
If you need another exchange after your first one, it will be processed as a return, and a refund will be issued once we receive your item back at our warehouse.
For additional help, contact our Customer Experience Team at naturallife.com/hello, via chat, or call 888-483-7344.