Shipping Questions
From where and how are Natural Life orders shipped?
All orders are shipped from our warehouse in Jacksonville, FL. We ship orders using USPS, UPS, FedEx or Amazon Shipping! International orders are shipped via USPS.
How much is shipping within the U.S.?
We offer free standard shipping on U.S. orders of $100 or more within the 48 contiguous states. Order subtotal value must be $100, and taxes and gift cards do not apply to your order total. Free shipping is automatically reflected at checkout. Free s
Does Natural Life ship internationally?
We are able to ship to the international countries below at the prices shown, not including duties and customs fees:. Australia - $29.95. France - $29.95. Germany - $29.95. New Zealand - $29.95. Switzerland - $29.95. United Kingdom - $29.95. Currency
I want to ship my package express or premium, but I'm only getting a ground shipping option at checkout. Is this correct?
If you’re unable to select expedited shipping at checkout, it’s likely that one or more items in your cart are ineligible. To proceed with expedited shipping, you’ll need to remove those items from your cart. Here is the full list of ineligible items
Can Natural Life ship to a PO Box or Military APO/FPO/DPO?
Yes, we ship to PO boxes and APO/FPO/DPO addresses. Orders shipped to PO boxes are sent via USPS Priority Mail. Express and Premium shipping options are unavailable for PO Box/APO/FPO/DPO destinations, along with international locations. APO/FPO/DPO
I am seeing you ship to my address, but I'm getting an error when trying to ship to my PO Box. Can you help?
We have certain items that are unable to ship to a PO Box due to product weight/volume or size. They are listed below and will need to either be removed from your cart in order to proceed with your order, or you can use a street address instead for t
How long will it take for me to get my order?
Delivery times depend on your selected shipping method and location:. Ground Shipping. Delivered within 3–8 business days once shipped within the 48 contiguous U.S. states, with standard processing times. (2-3 business days). Orders shipping to the W
I accidentally put in the wrong address. Can you send my order again?
If the shipping address was entered incorrectly, you’re welcome to place a new order with the correct address. Once an order has shipped, we’re unable to reship or refund it due to the customer address error. If your order has not shipped yet, please
Can I ship one order to two different locations?
Unfortunately, a single order can only be shipped to one location. If you need to ship to two different places, you will need to place two separate orders.
What is the Colorado Retail Delivery Fee?
A new retail delivery fee is taking effect on July 1, 2024, for all Colorado residents. We will have to collect a $0.29 fee for every order that includes taxable goods to be delivered to a Colorado address. The delivery fee doesn’t apply to orders of
What is the Minnesota Retail Delivery Fee?
A new retail delivery fee is taking effect on July 1, 2024 for all Minnesota residents who place an order for $100 or more. We will have to collect a $0.50 retail delivery fee for every order that includes taxable goods to be delivered to a Minnesota