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Shipping and Customs Fees

I am seeing you ship to my country, but I'm getting an error when trying to ship internationally. Can you help?

We have certain items that are unable to ship internationally due to customs regulations, product material, or product weight/volume. They are listed below and will need to be removed from your cart in order to proceed with your order:

Where can I find stores that carry your products internationally?

Unfortunately, at this time we do not have access to our international store locations, but you can check out our international online ordering policies here.

How can I track my international order?

Full tracking will be available from our third party partner's website using your Package ID, or PID. Track your order here - click tracking in the upper righthand corner and enter your PID, making sure you include the letters "PID" along with the nu

How much will it cost to ship my international order?

Shipping costs vary by country. Please see below for the countries we deliver to and the applicable shipping charges. All prices do not include additional duties and taxes assessed by customs. These are the responsibility of the customer. Australia -

Can Natural Life ship internationally?

We are able to ship to the international countries below at the prices shown, not including duties and customs fees:. Australia - $29.95. France - $29.95. Germany - $29.95. New Zealand - $29.95. Switzerland - $29.95. United Kingdom - $29.95. Currency

What is a carrier brokerage fee?

Some local postal carriers may charge an additional brokerage fee on orders arriving from outside your country. These charges, if applicable, are assessed upon the delivery of your package by the postal carrier and must be paid by the order recipient

Will I be charged duties, taxes, or carrier brokerage fees?

Most likely, yes. Duties, taxes and any applicable carrier brokerage fees are not included in your order total at checkout and are the responsibility of the customer. Carrier brokerage fees will be assessed upon delivery by the postal carrier and mus