Product Questions

How do I close my Sunny Day Pop Up Lounge Tent?

After a fun day in the sun, here is a video with instructions on how to close your Pop Up Tent! You can also read the instructions that came with the tent below! Enjoy!.

What is the Prop65 warning for California Residents?

Due to the nature of the materials used, we are required by law to provide this warning:. WARNING: This product can expose you to chemicals including lead, which is known to the State of California to cause cancer and birth defects or other reproduct

Where is Natural Life based?

Natural Life is owned by Patti Hughes and based in Jacksonville Beach, FL. Every order ships out of our warehouse in Jacksonville, FL. You can learn more about us here!

Are Natural Life products made in China?

All of our products are developed and designed locally at our home office in Jacksonville Beach, FL. They are then manufactured by our trusted partners in the US, South America and Asia, including China. After that, we ship directly from our warehous

What is the recommended time for heating up the heating pads?

We recommend heating up the heating pads in 30 second increments until you get the temperature that you like!

How long do your air fresheners last?

Our air fresheners are made using all natural essential oils, without any preservatives or chemicals. This means their smell can typically last around 2 weeks, depending on the environment and weather...but they're so cute we keep ours up even after

An item I want is on backorder...when does it come back in stock?

Most of our individual items have back in stock dates when browsing. You can select the swatch and size to see when it comes back in stock and sign up for a notification for when it comes back! See below for an example:Please note: these are not ex

I can't find an item I bought in the last year...do you make it anymore?

We like to keep our line fresh and new, so we sometimes discontinue items, so we can make new ones! If the product isn't showing on the website www.naturallife.com, most likely it has been discontinued. If you would like for us to double check, pleas

It looks like my mug is crackling...is it safe to use?

We've heard this a few times about our happy mugs. The crackling of the glaze is normal for a shaped ceramic glazed mug that is heated and then cooled repeatedly. Even with the cracked glaze, our mugs are safe to continue using...and it adds a little

What size steering wheels do your steering wheel covers fit?

Our steering wheel covers fit steering wheels up to 12.5in diameter. It can stretch a little past that size, but we do not recommend much bigger, as it can stress the stitching and cause ripping.

My lid broke to my wine tumbler...where can I buy a new one?

At this time, we don’t sell replacement lids separately. We recommend checking the size of the opening on your tumbler and searching online for standard replacement lids that match those measurements. Many universal lids are available through other r

What items are in each Happy Box? Can you pick and choose certain items? Are they all the same?

We are so happy that our customers have been loving the happy boxes we’ve been putting together! We hand-pick each item and theme and fill the boxes with some of our most irresistible treasures. The items inside may vary but some batches are identica

Are the faux succulents removable? I was hoping to put a real plant in the pot.

They are fake so you can remove them very easily! Just find a succulent that will fit, and you can put a new plant in the pot! Just be sure not to over water the real succulent, since there is limited drainage for some of our pots. :)

Where are Natural Life items made?

All of our products are developed and designed locally at our home office in Jacksonville Beach, FL. They are then manufactured by our trusted partners in the US, South America and Asia. We work hard with our partners to provide quality jobs for many

What is Natural Life's Vendor Code of Conduct?

Working Hours: Must maintain reasonable employee working hours in compliance with applicable laws and industry standards. Working Conditions: Voluntary Employment – Each employee’s presence must be voluntary. No slave, prison or indentured labor. Wor

Does Natural Life conduct product safety testing?

Your safety is important to us! Natural Life has it's products tested by a third-party conformity assessment body to confirm their compliance with all applicable consumer product safety rules, including the Consumer Product Safety Act, CPSIA, and CA

Are your mugs microwave safe? It was really hot when I touched it!

All of our mugs are microwave safe (excluding the stainless steel tumblers, Folk Art, and Peek-A-Boo mugs), meaning there will be no damage to the product when heated. However, the mugs made out of ceramic will get very hot when heated for an extende

What are the differences between your graphic tee styles?

We LOVE having lots of options when shopping for t-shirts, so we created our different fits for different body types! Here is a description of each:. COMFY TEE: Comfy Tees feature an overly relaxed and unisex fit and are meant to be more oversized. T